Privacy Policy

General information about the document

This page describes the requirements of Sections 10 and 24 of the Finnish Personal Data Protection Act (523/1999) and Articles 12 and 13 of the EU General Data Protection Regulation (GDPR), which apply in principle to all processing of personal data in the service.

Company / Registry Administrator

Name: Three Grapes Oy (Grape Wine Bar)
Address: Uudenmaankatu 13, 00120 Helsinki
Business ID: 3185446-3

Contact person

Name: Pilvi Auvinen
E-mail: info@grapewinebar.fi

Whose information is processed on the Service

The personal and business information of users visiting the Service is collected, processed, used and modified for customer relationship management, service delivery, direct marketing, remote selling and customer contact. In addition, the data may be used for statistical and business development purposes.

Description of the personal data to be processed

Visiting users

The user's IP address and metadata about the hardware on which the user is visiting the service.

Registered users

The registry may contain information about users such as the following

Name
Email address
Telephone number
Organization
Language
User level (e.g. customer, employee, administrator)
Service usage information (messages, order information, purchases)

Who else / Which systems process the data

Google Analytics
Wix.com
Gifti.fi
Facebook (Facebook pixel)

User rights for privacy issues

The user has the right to take further action on his or her own data in accordance with the Data Protection Regulation. Such requests should be addressed directly to the contact person.

Right of inspection
Right of objection
Right of removal
Right of appeal
Prohibition of direct marketing

A more detailed description of the rights can be found in the article: https://eur-lex.europa.eu/legal-content/FI/TXT/uri=OJ%3AL%3A2016%3A119%3ATOC

General information about the use of cookies

A cookie is a small text file that is stored on a user's device by an Internet browser.

Cookies that enable or enhance the service

Some cookies are necessary for the smooth use of the service. These include cookies that allow you to log in or select your language. We also use cookies to improve our understanding of how customers use our sites. We collect statistics on the number of visitors to ensure that the site meets the needs of our users. We track what kind of devices, at what time and what content our customers are looking for in the service.

The ability of the user to block the use of cookies

The user can set which cookies are allowed in the service from their browser. If this feature is turned off, please be aware that cookies may be necessary for some services to function properly.

Data protection

We use technical and organizational security measures to protect personal information against unauthorized access, disclosure, destruction or other unauthorized processing.

Technical methods

Use of secure server solutions, use of firewalls, use of network traffic encryption technologies, encryption of encryption keys and data, and monitoring of usage monitoring.

Organizational methods

Use of secure equipment, controlled licensing and control of their use. Instruction of personnel involved in the processing of personal data and careful selection of subcontractors.

Regular disclosures

The information will not be passed on outside the Service, except for the third parties mentioned in this document, unless expressly required by law.

Data transfer outside the EU or the EEA

Data will in principle not be transferred outside the EU or the EEA. In cases where data is transferred, care will be taken to ensure that the partner is a Privacy Shield registered company or entity.

Data retention policy

We will only retain your information for as long as is necessary to fulfill our purposes in accordance with applicable law. Purchase information for gift cards purchased through the Gifti.fi service is stored in the service for 24 months.